Sports entertainment is one of the most preferred around the world. Sports events entails much preparation for their accomplishment. In particular, WWE event happening anywhere in the world can possibly attract a huge audience form across the globe. Therefore, planning is required to accommodate the large number with their diversity. Consequently, usage of volunteer services is inevitable n such events due to the mutual benefit that is associated with the event. The purpose of this proposal work is to justify the practicability of such an event through planning and revenue projections. Hence, the report will demonstrate how to conduct a successful WWE event in Saudi Arabia using volunteers to enable the event.
Sporting events have become an essential part of modern life. This is because of the value and interest they present to the societies and economies at large. According to Jones (2014), Event management is the process of employing project management to create and implement small or large-scale events such as sports, festivals, among others. The case at hand will focus on managing a WWE event at KASC (King Abdullah Sport) stadium. The Stadium is located in Jeddah City Saudi Arabia with a carrying capacity of over 80,000 all-seated. The Stadium is equipped with required facilities to host a variety of sports events having observed international standards such as football fixtures according to FIFA standards and the International MoS.
Therefore, the Stadium can hold significant sports events such as the WWE showdown which will be held at the venue on June 7th 2021. The major purpose of the event is to offer entertainment to the audience and enable career growth by hosting this event. Consequently, due to the huge number of participants, it will be possible sell Saudi Arabia to the world. In this case, Saudi Arabia will also be marketed as a tourist destination. With this in mind, the site will be required to offer a safe and comfortable environment for the audience and the participants to meet its economic and social benefit. This report will be presented to the Ministry of Sport (MoS) as the initial Event Management Plan which will be subject to review. The plan avails all the information to enable the regulator, management, and the volunteers be able to conduct their responsibilities and successfully participate in the event.
It is worthy to note that the event will involve a main contractor who will sub-contract all the roles to different service providers. This will make it easier for the overall steering committee to gather consolidated data and take immediate action. The steering committee will be comprised of three hundred board members. Additionally, fifty administrators will be tasked with the various departments to offer tactical assistance to ensure the smooth flow of the event. Each administrator will be in charge of a single task, and all of them will report to the Dulo manager who will then avail strategic information to the stadium manager for access by the steering committee. There will be volunteers who will play significant roles, mostly during the day of the event. Therefore, the event shall be served by volunteers who will be offered free transport services within Saudi Arabia to ensure both the fans and the guests get to the game and back from the Stadium. The total number of volunteers who will be offering support services will be close to one thousand. Among them to be Four hundred volunteers who will be responsible for catering. The individuals will provide drinks, snacks, and meals during the event on their account. Due to the massive number of audiences, there will be 100 stewards deployed to control the queues and to make sure the line is flowing.
Additionally, 150 security agents volunteer will provide the needed security during the event. However, all the queue management staff and security agents will be directly working under the Dulo manager and his team. For additional marketing purposes, two hundred volunteers will be deployed to create awareness by giving fliers and posters in marketing the event. The event is also meant to demonstrate the stadium and the Kingdom as a sports center capable of hosting major events like sports and music among others.
- To create a plan for hosting a major event such WWE showdown
- To demonstrate the state of the stadium and the country at large towards capability and willingness to host events
- To market Saudi Arabia as a tourist destination
It is the interest of the event management, the government of Saudi Arabia and WWE to invite all interested participant who believes they have the necessary talents. The administration, therefore, will offer free training sessions to all those who meet the required qualifications (Solberg and Preuss ,2007). These include physical fitness on parameters set by WWE and also have a certain level of IQ and sanity. Upon being vetted, qualified volunteers will proceed to training sessions so that they can be oriented to the sport. However, individuals will be required to make a personal arrangement to avail themselves to the Stadium to be recruited. Upon arrival and identification, the federation will sponsor that athlete to the required standard and offer them opportunities to become WWE stars and earn a living on top of developing talents. If any person is disqualified, they will receive their rewards and be advised to continue working on their skills set until they reach the minimum required standards.
Additionally, volunteers offering support services such as catering will also be provided training on additional requirements, particularly for those who will be serving designated areas. The purpose of this is to familiarize them with the local culture, international culture and the best way to offer their services. In case of technical and essential areas, there will be a person in charge who will be having known experience and expertise overseeing the entire team of volunteers in the department. This person will be charged with the responsibility of identifying talents and passions for recommendation to the steering committee for consideration in the program of career development and sustainability. The persons in charge will be as indicated in the management structure. However, tracking the amount of time volunteered will be tracked using automated mechanisms to assist the steering committee in relating and making informed decisions based on adequate information sources.
Successful events are fundamentally dependent on the preparation of the physical infrastructures by employing a schedule that fits well in the event (Silvers, 2012). Therefore, Dulo has decided to use the minimum amount of time to lay the required groundwork and give the authorities and management time to conduct assessment and improvements to suit the required standards. Consequently, due to the numerous numbers of temporary structures and components, it will also take several days to ensure that the Stadium is left clean and usable for other events. This is a way of conserving the environments and ensuring positive social impact. As such, the following schedule gives the list of activities and their timelines before the event and after the event to ensure all works are completed to required standards. It is important to note that the preparation and execution will be between May and June with June 7th being the event day. The reason for the early beginning schedule date is to allow reception of all volunteers coming from the various locations around the world and particularly the united states. Further, the preparation dates will allow the sub-contracted companies which are mostly American based to recruit and adapt to the local community due to the fact that they will be the majority. Therefore, the extended schedule serves the event well and makes it capable of meeting international standards.
The above schedule shows a detailed activity precedence that will be followed to ensure successful execution of the event activities.
In any activity, there must be the availability of resources that are found locally and those that must be taken from other localities. In this case, the WWE event has attracted far and distance interests and therefore, becoming a significant event that has severe logistical challenges. However, for the regional and international attendees, they are entitled to make their arrangements to travel from their location to Jeddah. Consequently, depending on the availability of promoters and volunteers, the event manager plans to fund all transport requirements for people around Jeddah to the Stadium (Goldman and Gorham, 2006). Hence, this event wishes to promote social-economic structures, and the management has not availed funds to cater for all the required materials and resources. As such, sub-contracting approach has become the most reasonable technique to ensure that responsibilities are divided into manageable components. Therefore, Dulo will be tasked with coordination and quality assurance with the assistance of MoS.
Consequently, logistical challenges will be handled by individual volunteers as a group or on a personal level who will have been vetted and qualified to provide the services. This concept will not apply to select athletes who wish to volunteer in the event. However, all WWE superstars and their families will be transported through the expense of WWE.
The event is more likely to cause massive traffic jams and therefore, necessary arrangements have been made to have free transport around the city of Jeddah through buses. However, train services will be implemented for those who will be coming from the distance parts of the Kingdom. Usage of Bicycles and motorcycles will be banned on the event day to minimize traffic and optimize space usage. At the same time, the transport and communication ministry has been contacted to ensure that no planes are allowed to fly above the skies of the Stadium within this period to lower the possibilities of terrorist activities. Therefore, participants have been encouraged to check in early as this may affect a more extensive area depending on the prevailing security intelligence available.
Due to the significant number of participants expected in the event, Dulo has liaised with the stadium management and established the need to diversify services to accommodate the variations in preference. Therefore, it has been decided that volunteers will be selected based on their ability to offer specific services to a particular group of people. The aspect of considering demographics, therefore, will require request for certifications on event management. As such, Dulo has been requested to consider the following accreditation for service delivery during the show. The Certified Special Events Professional (CSEP) is among the most renowned in the world and is awarded to an individual who has been able to demonstrate skills and ability required to excel in any components in a special event. The fact that it is recognized by ILEA (International Live Events Association) gives it credibility and relevance in the event. It will also increase the quality of services offered, which will create the most significant impression on the audience and participants.
Similar accreditation for other teams will be focused to ensure quality services in the entire period of the event. Among them are the security teams who will be required to have PHYSICAL SECURITY PROFESSIONAL (PSP) certifications, the radio teams will be required to be iNARTE (International Association for Radio, Telecommunications and Electromagnetics) certified among others. The respective certification must, therefore, meet international standards to cater to the expertise required. Further, the contracting entity is necessary to have more than five years of experience in similar environments to ensure the ability to train and retain volunteers.
But the critical purpose of the majority of these volunteer groups is to market themselves and increase their brand presence. This is why the management of the event has considered this event as requiring of mutual benefit leading to the situation of no-payment terms to the volunteers. However, it is in the interest of the management to reward everybody who will participate using certificates of appreciations and cash payouts that has been appropriated from the board and sponsor contribution. Thus, this will prevent cases of cash claims and scenario that may destroy the reputation of WWE and the international regulators at large.
Consequently, it must be noted that the majority of the participant will be from the national level. Therefore, the Saudi Exhibition and Convention Bureau will be consulted to ensure the availability of quality services. However, the management has projected interests in welcoming international players to the venue to provide representation and offer opportunities to a broad group of international and local players. Thirdly, the CMP (Certified meeting professional) accreditation will also be given priority due to its global impact in events management. Similarly, other recognized certification will be considered for this event to meet its objectives.
The event is most likely going to attract a big multitude who will include participants and audience. Hence, accommodation remains an essential factor to consider for successful completion of the event. For the event venue, the Stadium can host two stages with the audience seated down with a clear view of the action. The challenge, however, remains in the time during which the attendees will be outside the Stadium. However, Dulo and the stadium management in conjunction with the Saudi Ministry of Tourism have undertaken steps to ensure all visitors will be accommodated. Among the most significant efforts that have been exerted is guaranteeing fair prices and the possibility of guaranteeing maximum capacity per room in the Hotels at any given time. This will increase capacity and ensure people are given a chance to enjoy the event with maximum comfort. Therefore, an adequate arrangement has been made to lower the cost of accommodation with various hotels such as the Hilton Hotel, Sofitel hotel among others who offer five-star facilities. As such, other levels of the hotel will be required to revise their prices downwards following the standards that have been set immediately for the period beginning may to May 2021. Following this agreement, communications have been issued to the international community to enable them to budget and plan for their attendance. Inclusion of global service providers has added flavor to the environment to allow satisfaction of the people and the government at large.
KASC (King Abdullah Sport) stadium is designed to accommodate a total of 60,000 people all-seated. However, the seating arrangement is distributed to provide the different groups and categories of tickets that will be sold during the event. Therefore, WWE events will be conducted on temporary stage, specifically for this type of event. Therefore, Dulo has overseen the establishment of the platforms to cater for women wrestlers and men wrestlers. It is under the regulating body standards that such venues be established to accommodate the individual needs. However, these venues will be constructed with surety that they will no interfere with the nature of the stadium. As such, they will be removed entirely once the event has ended to enable continuity of routine services in the Stadium. However, the seating arrangement will be done as of the below design to ensure inclusion and value for money paid.
Therefore, there will also be entry routes form the waiting rooms that will be customized according to the character being presented to the people. Thus, a team composed of lighting team, Pyro team, Flooring and broadcast shall cater for the entry among other functions. They will ensure that decoration of entry point to create the character in performance appropriately. Hence, the return will follow the schedule as laid down by the stage manager and his team where male and female athletes will perform interchangeably but depending on the number of every gender.
Because of the intended purpose of this event, the event organizers in conjunction with the stadium management and regulators have decided to utilize volunteer efforts to steer the event forward. Therefore, due to the availability of many volunteers, the exhibition wishes to receive the best expertise and best skills in individual tasks as will be assigned. Consequently, the event organizer (Dulo) will focus on capabilities while awarding various responsibilities. The fact that this event will attract a huge number of participants and audience opens doors for many entities to market themselves and get to develop connections and liaisons. Therefore, tall the volunteers who will participate in the event will benefit by using the platform to sell themselves and their products.
In the case of volunteer athletes, WWE human resource department will be in charge of vetting and absorbing those who will qualify for the event. Further, the human resource department, in conjunction with the legal department of WWE, will be in charge of offering contracts to qualified athletes. Also, the department will retain a list of all interested volunteers and their contacts for future consideration and contacts when need be. The department will ensure that no volunteer athlete in attendance will be left without hope as that would counter the primary objective of the event. It will be the focus of the human resource department to ensure that sustainable projects are undertaken to sponsor all participants in their capacity and capabilities. It is for this purpose; this event was organized and established and grew yearly to serve the interest of the gifted and talented.
Because the months around May to June are among the hottest months of the year in Jeddah, it is will, therefore, take the management effort to ensure air conditioning and proper supply of oxygen due to the expected high number of attendances. Therefore, new air conditioning systems are required to be functioning as this will be the biggest event in the Stadium and may exceed planned capacity. However, these will be temporary as the design of the Stadium does not seem to be supportive of additional long-term equipment. Similar sentiments have been availed to all hotels and other amenities that will likely experience a hike in the number of people during these periods. Therefore, all attendees will be required to follow these advises being able to plan well.
However, the sponsors have requested for a temporary metrological station in the Stadium that will project weather conditions on the wall from the day of the event arrangement to the day when all activities of the event will end. Also, this information will be available at the stadium and site website and will be sent to all members who will use their mobile number to register or book for the service. It is with great appreciation that the technical team notes that the weather allows for open events and a final event giving room for adjustments and flexibility required while designing the venue and stage. Therefore, the structural team will be able to use this information to erect an appropriate stage environment to allow maximum participation and enjoyment.
Environmental protection has continued to an essential factor to the public. Therefore, the event’s organizers and owners must consider this factor for the successful execution of a game that is envisaged to be sustainable in society (Kundzewicz and Takeuchi, 1999). Consequently, event attendees and participants have also continued to become sensitive on effects of events due to their ability to cause severe impacts on the environment. Therefore, the management of the game takes into consideration this fact and also note the effects of the environment to the participants and attendees and will balance both of them to ensure a balanced plan.
It is unlikely but not unusual in Jeddah to witness sand storms or short heavy rains that may result to flash flooding. Therefore, the weather forecast will be closely monitored, and the Event Safety Officer of Dulo will recommend appropriate action if any should be taken to ensure safety. However, this information will also be shared by all management team and team leaders of the respective teams participating in the event through their leadership teams. Further, the national army will be advised to stay at standby in case of a significant event such as a terrorist attack or a similar scenario in the vent environment. Participants will also be notified of the same to ensure awareness. The event management will also conduct awareness exercise using various media to the people to ensure they remain sensitive towards conserving the environment. However, there will be teams that will be pro-active in situations that may affect the environment negatively, such as waste disposal. Such will be the establishment of dumping areas and temporary dustbins that will be distributed evenly in the entire arena.
In such an event, it is reasonable to experience various occurrences that may require medical attention. As Such, Dulo being the entity that has been contracted to manage the entire event has sub-contracted Saudi German Hospital to offer and manage all medical-related issues for the period of the game. Hence, the medical supplier has been asked to place two doctors in the ECC at any given moment during the performance and one medical personnel during preparation and clearing events to cater for incidents.
According to a study conducted by The Event Safety Guide (2007), experience and statistics, there is always 2% of the audience in such an event which will seek medical assistance. The study further clarified that 10% of the 2% would require further medical examinations on-site and 15 of the 10% will need referrals to a major hospital.
However, Dulo has conducted a review in conjunction with Saudi German Hospital and established certain factors that contribute to the situations which include and not limited to:
- Poor welfare facilities
- Lack of clean drinking water
- Bad weather conditions
- On-site hazards
Additionally, the factors are considered while establishing a medical plan are grouped into the following:
- Venue layout
- Design parameters of the Stadium
- High-density area of the seating arrangement
- Location of the utility and control points and the venue contingency plans
- The presence of the large upper tiers, their entry and exit routes
Therefore, the Stadium will have a dedicated crowd doctors form German Saudi Clinic who will be working under the Chief Medical Officer appointed by the stadium management. The purpose of having a strong medical team is to ensure availability of their services at all times coordinated to form the ECC which will also entail first aid services in the Stadium. In the case of the team being overwhelmed, the chief medical officer will have the option of requesting backup from the ministry of health and security organs when the need arises to ensure speedy attendance of casualties. It is important to note that any participant or artiste is entitled to be accompanied by their doctors to attend to their personal medical needs.
However, the medical team will be supported by a group of nurses as medical stewards. They will assist in conjunction with the security team to locate casualties and to move them to the ECC or other facilities that can help assist in providing urgent medical service. However, it will remain the responsibility of a medical officer to offer a treatment plan after ascertaining the nature of the condition and draw recommendations. The treatment procedure should be recorded and the kind of the situation as well. However, the ECC manager will also mark the incident and employ technology to log the activities precedence using CCTV to the last step. The CCTV system will also help in identifying the cause of the event and assist in the investigation in case of a crime being the cause of the incident.
Consequently, the police will be responsible for preserving the evidence in case further investigation are required and offer the necessary directives. Dulo will also utilize security agents to ensure security in the compound in addition to the police service. These agents will be distributed within the entire area with police establishing strategic points to boost security and ensure law and order. On top of this, it will be required that the management representative take the responsibility of inspecting weaknesses with the infrastructure and report the same for speedy collective measures as needed. As such, the following will be expected;
- When injuries sustained by a victim leads to immobility, the security agents will ensure an efficient way of moving the patient and also cordon the area.
- In case of referrals and serious injuries, the medical team shall organize transport to the preferred hospital through the ECC and the security agents available in the Stadium.
- Dulo will also have staff members who will assist that urgent services are available, and hence, all the service providers will be working under these staff members. They will also be entitled to direct access to the police bosses for advice and recommendations. Therefore, they will be responsible for traffic management and access to reserved areas to ease control and overwrite previous decisions.
- The Stadium Safety and Security Manager will receive a post-event report on all medical incidents from the Saudi German Medical Officer and other attendee’s, stewards or Stadium Facilities Manager.
- The Stadium Safety and Security Manager will also conduct a follow-up enquiry on the casualty and consider any outstanding implications.
Consequently, the complete service and support team, including a security band medical team shall always observe lifesaving activities regardless of the situation and circumstances. Therefore, events can be brought to a halt in case the life of a person is at stake. This will be communicated to all service stakeholders in this event. In case of incidents affecting any member, who is designated as special Guest, the security team and the medical team attached to that person will follow their pre-planned arrangements.
Therefore, to ensure the essential minimum in the event day, the following has been recommended by the medical team to ensure safety concerning Guide to Safety at Sports Grounds. However, this is tied to the approximated figure of 65,000 attendees.
- 1 Medical Controller – Located in the ECC
- 2 Support Medical Officers-located in the ECC
- 3 Ambulances well equipped to Paramedic Level stationed in the tunnels
- 1 Major Incident Equipment Vehicle – Located near the ECC
- 1 Control Unit close to the Royal Plaza
- 32 First Aid Qualified Staff located and distributed on all levels and in all first aid posts
To ensure maximum performance for all participants and audience as well, the stadium management together with MoS has partnered with promoters to fund the event. Consequently, the availability of funds has enabled the management to decide to award all artistes and participants and some groups of audience. As such, all volunteers will be awarded equally and handsomely in accordance to the amount available. Therefore, 25% of the money collected from promoters will be assigned to the volunteer’s individuals and groups. Additionally, 50% of the amount in the reserves will be used to award the artists who will be entertaining the audience. This offers an impressive picture of the management wishes to promote talents and not to enrich themselves. However, the entry fee will be the property of promoters and the management of the Stadium.
Consequently. There will be ceremonies to award the artiste who will have won their events. This will be conducted on the same sport platform with the amount won being announced. Similar announcement will be done
According to Sneath, Finney and Close (2005), Event marketing and sponsoring is the set of activities involved in developing a themed exhibit to promote an event product. The study also noted that events can occur using online platforms or physical and live grounds and allows participation. In regard to attracting potential promoters and volunteers, Dulo has sub-contracted a third party who will conduct marketing practices. In regard to this, the idea of marketing will be based on the amount of revenue that is expected to be achieved through ticketing which remains the property of the promoters and the management. Therefore, it is envisaged that the marketing efforts will increase the stadium presences in the public domain and cause awareness of the event. This will attract a huge number of participants.
Hence, the marketing efforts will be directed to all channels that can increase reach and rich of the marketing efforts. In this regard, the minimum amount of revenue expected form the event is SAR 1,129,350 million which is equivalent to USD 301,113.35 million. This is a great revenue projection that will attract artistes, promoters and volunteers. With this regard, it has been identified that many promoters are willing to invest in the events. The results have been a huge capital base for conducting the event. Consequently, this has made it possible to have the capacity and capability to accommodate a huge number of volunteers.
A study conducted by Hede and Kellett (2011) found that event communication is tricky and should be given emphasis for the event plan to work properly. Owing to the requirements of ensuring information reaches the intended recipients, Dulo in conjunction with the stadium management will use all the available channels of communication and platforms to boost awareness. Subsequently, the management has requested for the establishment of web-based platform to ensure bookings and enable prior preparations. Therefore, usage of social media platform such Facebook, twitter among other media platforms will be utilized to give information pertaining the event.
Consequently, to increase interest, Dulo has advised the management to offer free tickets for the first 100 people that buys tickets over the web. Further, there will be continuous promotion in terms of commissions offered for more than one tickets bought by a single individual. Similar strategies will be used for hotels and others services as has been discussed and agreed by all stakeholders. Therefore, usage of web services, social media and other media outlets will remain the primary tool of information distribution. It should also be noted that significant awards will be awarded to the volunteers and this will act as an attraction point to ensure maximum participation.
According to Morrison and Morrison (1996), hospitality is the art of welcoming and entertaining Guest with goodwill. Therefore, the high number of visitors that is expected will require a distributed responsibility to ensure everyone is touched. Therefore, the hotels will be among the biggest players. The expected behavior will involve best customer care services and enough courtesy to welcome visitors. Similarly, the venues will be equipped with service provides that will offer hospitality alongside their services. However, proper training and refresher courses have been planned to adequately handle this factor. Similar efforts have been duplicated in the entire industry of hospitality and locals have showed much appreciation. Therefore, the expectations are high for the best event encounter in the history of WWE, the Stadium and the city at large.
To extend the act of hospitality, the steering committee through the efforts of WWE also ensured that funds are available to reward each and every volunteer despite there being no payment agreement that was signed. Therefore, the effect of these actions is believed to have far fetching implications to ensuring support and development of talents and relationship with various communities around the world.
Media Services in events are responsible for availing all the information needed to allow participants to respond in accordance to the requirements of the events (House et al., 2010). All media related actions, including the release of statements or communication with the press should be handled by the WWE Media Team in conjunction with the KASC Media Representative, Government Affairs and Stadium Management. However, this has been made simpler by having a media manager who will oversee all media services. However, it important to note that individual media channels will be handled by in charges. Hence, broadcast media will be handled by NEPTVUTE and radio channels by REIDEL. Consequently, SCREENWORKS will manage all video media. These companies signify the purposes of media remains critical to the overall event management. The media shall be used to inform people inside and outside of the Stadium and therefore remains important. Secondly, the media shall be responsible for informing people in the Stadium of what is expected and what is happening and therefore offer advice and help in maintaining touch between the organizers, the audience and the participants.
The events day remains the most important part of the entire plan. Therefore, the event execution will determine the success or failure of the entire process. A WWE event will consist of artists form around the world and local ones. Each artiste will be given his waiting room preceding his/her appearance on stage. There will be a direct path form the waiting rooms to the stage equipped with designs that are acceptable by the artiste and the global body. The stage having been designed with safe materials will ensure safety of the performers. The audience will be well motivated and informed of what to expect in order to make the event lively on record. Once a performance has ended, the two performers will exit the stage in rounds to ensure a conducive environment.
Further, each event shall be supervised by a referee or an official who is accredited to oversee WWE event by an international body. In case of injury or any other related case, the wwe stage manager will order for a show to stop pending advice after evaluation of the situation. If an event cannot continue for some reason, the next performers on the list will be welcomed to the stage until the performance is finished as planned. It is important to note that female and mala artistes will not share the same stage and consequently, they will not share waiting rooms unless amongst themselves. The events will continue and end with awards for each participant who wins in every match and finally for every artiste in the final ceremony which will also see other participants being awarded.
As every person in the event will be a volunteer in one field and a spectator in another field, it will be expected that every spectator will support others while in performance. For instance, DEGA will offer catering service and will be expected to cheer volunteer artistes to motivate them. Consequently, all spectators will be allowed to comment and offer their contribution at designated spots which will be forwarded to management for consideration. Further, the spectators who will be joining for fun without clearance to perform in any specific role will be required to contribute ate fee which will promote revenue collection. In line with this, it is apparent that no attendee will not have any significant role to play in the entire process of the event.
Consequently, the management of the event has therefore decided to offer them services that will enable them remember the day and hold it dear to them. Hence, it will be possible to market the event activities to all corners of the earth due to spectator service. Additionally, the spectators will be required to remain vigilant and inform security in case of suspicious activities. The will be made possible through our media channels and other channels like posters and email services to those whose contacts are available.
Due to unexpected occurrences that may lead to legal liabilities, it was noted that the Stadium and the event managers will involve legal services. Additionally, WWE will also use the services of their legal council to ensure that there is limited liability of the federation in case of injuries. This will be implemented by signing of legal and bidding agreements stipulating the terms of service and what is expected in case of such occurrences. The stadium management will also ensure that any person attending or participating in the event will be compensated in case there is injury to ensure fair treatment for everyone. Further, all volunteers will be bound to sign agreements that will assist in their consideration and also inform them of their rights and claims.
The event that is planned to take place on June 7th 2021 is a huge event and therefore, protocol must be observed. The efficiency of this command and control approach can only be known if individual knows their team members and team leaders. It is worthy to note that this will also be required to ensure sustainability of the legacy that will be setup in the Kingdom. The organization structure that will be used for the purpose of the event will be mostly vertical but when need arises, the structure will become hybrid to ensure decision making are more timely.
Steering committee- This team will be comprised of stadium management, the promoters, Dulo operations director and a representative of the subcontracting companies.
Stadium manager– This is the person who will be in charge of all operations during the events and will be in contact with the steering committee chairperson.
Dulo manager- The Dulo manager will act as the primary source of operation information and will report to the stadium manager and the steering committee. All sub-contractors will report to this person and his communication will be final.
Catering coordinator- The catering coordinator will be in charge of all catering services in the site during the period of this event. Together with the entire catering team, they will work to achieve this objective.
Video and audio coordinator- Due to the value of this service, a coordinator has been selected to oversee all communications including the CCTV surveillance cameras.
In charge Power and lighting- Lighting remains important in this venue and due to the sophistication of the lighting system, the in charge will work with his team to ensure that every part including the pyro are all working.
Stage Manager- the stage manager will be in charge of the action and will be responsible for organizing the event show. He will give all communication regarding the match day including the selecting the referees for every match.
In charge Decorations- In conjunction with the stage manager, the decoration in charge will ensure the pyro and all required props and carps are working properly among others.
Sustainability and Legacy manager– Due to the need to continue with the sports, there is need to ensure handover from the current event to the sustainability manager. This person will be given the responsibility of managing the resources that have been allocated for this purpose. This will be with the spirit of ensuring profitability of WWE in the Kingdom and as an empowering program to the Saudi society. The expectation has brough forth the need to conduct a revenue projection to justify this investment. The results have been overwhelming and are shown below.
|WWE 2021 @ Jeddah|
|Corporate tax rate||35.00%|
|% dividend distribution||0.00%|
|PROFIT & LOSS ACCOUNT||YEAR 1||YEAR 2||YEAR 3||YEAR 4||YEAR 5|
|PROFIT SHARING||YEAR 1||YEAR 2||YEAR 3||YEAR 4||YEAR 5|
Table 2: Profit and Loss Statement
The above profit and loss statement signify that such events are highly likely to record high profits. Therefore, promoters/ investors have every reason to put their money in such events. Consequently, the events are an economic advantage depicted by the amount of tax that is remitted to the government coffers. Hence, the feasibility and practicability for the event is high and this can be duplicated in any part of the world depending on the nature of the event. However, the case here is a sporting event.
|WWE 2021 @ Jeddah|
|CASH FLOW (YEAR END)||YEAR 1||YEAR 2||YEAR 3||YEAR 4||YEAR 5|
|Credit to suppliers||1,160,274||-118,904||-812,671||-48,425||-127,534|
|Credit to clients||3,729,452||-381,912||-406,311||-621,768||-1,631,392|
Table 3: Cash Flow
Consequently, the cash flow statement also demonstrates ability of the stadium to run its affairs due to availability of funds at any one given time. This is an advantage to the stadium management and the government due to the high return value they are likely to get. The statement shows that the need for sponsors is limited unless in very special cases where a high amount of money may be required. The graph below also shows a high rate of revenue growth with time that depicts high rate on return on investment.
|WWE 2021 @ Jeddah|
|BALANCE SHEET||START||YEAR 1||YEAR 2||YEAR 3||YEAR 4||YEAR 5|
|TOTAL FIXED ASSETS||1,207,500||954,933||820,767||601,267||399,660||70,853|
|TOTAL CURRENT ASSETS||60,000||19,709,595||35,654,506||53,204,783||66,844,484||68,443,560|
|TOTAL CURRENT LIABILITIES||0||1,160,274||1,041,370||228,699||180,274||52,740|
Table 4: Balance Sheet
The above balance sheet also depicts high strength of the business. This is depicted by the ratio of assts against liabilities. The portfolio therefore is solvent and able to sustain itself. However, the ratio ought to be improved by holding more events around the world and focusing more on self-sponsoring than dependency form sponsors. This is bound to increase growth and profit margins as shown in the P&L account.
Considering the number of people expected in the event, it is imperative to include a will organized security strategy. Therefore, the main contractor Dulo has decided to take the responsibility and have its own security agents instead of sub-contracting. In this case, there will be 500 trained security agents serving in different roles and capacities. The agents will be distributed on the entry and exit points, in the seating arrangements and other strategic areas to ensure monitoring and reporting. The entire security team will be supported by CCTV systems which will have control room in ECC. Additionally, all security agents will be equipped with radio communication equipment to ensure updates are always available. The team will be operating on codes and required to maintain communication throughout the time. Consequently, the security manager will be in charge of this team who will be answerable to Dulo management team. Further, Dulo will use the police service for backup and apprehension of offenders during the event with assistance from the security agents.
However, spectator services will be instrumental in detecting and preventing any occurrence on the event day. Therefore, working in liaison with various team leaders, there will be enough security in the Stadium as it seems, the idea is to have everybody actingas a security agent undercover. But there will be those who will be designated security agents of which some will be aware of the spectator team leaders. As such, it is important to be able to recognize everybody who will be participating.
Every country has set standards and procedures for accepting visitors from other countries. Therefore., Saudi Arabia government has expressed its intention to continue supporting global travel documentation. This will not only allow entry for all volunteers interested but also make it easy for them to enter and travel around the city as required. Therefore, the immigration and customs department will retain the rights to vet individuals intending to enter the Kingdom form other nations. But this will be done with liaison with the international community. It is through this arrangement that WWE has expressed interests in availing names of its international athletes to ease congestion at the entry point. Additionally, this will create the opportunity required to ensure efficient and speedy entry of WWE equipment that will be used. Therefore, through the MoS, all activities will be coordinated to enable explicit involvement of the Royal Family and its participation. However, other global volunteers will have to go through the process of vetting as required by the Kingdom subject to their invitation to the event. Consequently, international participants will use their identity documents that are accepted in the country to access the Stadium.
However, the management wishes to express its satisfaction in its ability to sustain the teams for the period of time stipulated without challenges. Therefore, participants will not be required to carry luggage apart from very personal items like medication. Hence, the customs department ought to have less stress in checking visitors who will be attending the event.
It is known that such an event may create a mess due to congestion and some activities may not be noted. Therefore, there will be a group of volunteers that will be responsible for ensuring that the event does not harm the environment. This will include making sure that disposal f waste materials is done accordingly. The easiest way that has been identifies is availing dust bins in numerous and strategic locations to facilitate the process. However, there will be cleaning procedure at the end of the event to ensure the Stadium and the city is left clean.
Similarly, the event organizers have promised a small amount of money that will go in to renovate any structure that will be destroyed and also, to promote the facilities of those who may be injured in the event. Further, the event organizers have decided to remit their taxes to the government for the event to ensure economic development in the Kingdom. Therefore, there will be a concerted effort to ensure sustainability in the Kingdom and the world over in the sports industry and ensure that the event leaves a legacy to the Kingdom and far.
Technology will be used to enhance the experience of the attendees. Therefore, all sections will employ technology to ease and allow them focus on the core parts of their services. Therefore, technology will play a pivotal role in ensuring attendee satisfaction (Yeoman, Robertson, Ali-Knight and McMahon-Beattie,2012). It is with great luck that this event is occurring at a time when technological advancement has increased reliability and efficiency. Technology will play a key role in the success of this event. Dulo has been able to develop a working relationship with the military so that drone services can be utilized in monitoring the venue. Surveillance will also include CCTV cameras and voice services. Media technologies will be useful in information dissemination such as announcement and for commentators. Similarly, the security team will employ radio technology in maintaining touch with each other and relaying information to the control room. At the same time, due to the huge number of people who will be attending the event, mobile service providers have been requested to increase connection threads around the area during that time. This will enable all those who will be in the Stadium to be able to communicate with their loved ones located in various places.
Every occurrence in the world has associated risk (Leopkey and Parent, 2009). The study goes further to suggest that risk is the possibility of an occurrence that is not expected and may have positive or negative effects. In this case, we will focus on negative incidents. Dulo sports management will be and remain responsible for WWE Stadium Event Safety Management Plan. However, due to possibilities of being overwhelmed, state security organs will be involved including other first-responder organizations with coordination by Dulo security manager. The coordination will ensure response in an organized manner during emergency cases.
Stadium Risk Management Tool
The Risk Management Cycle shown above is an important management tool and should be used not just in emergency responses but also as part of the day-to-day development of all planning for the future improvement of operations. Therefore, when risk has been identified, it will be mitigated by the decision that will made by the steering committee who will be seating on the satdium during the entire period of the event. Therefore, following the proper protocal will ensure that all incidents are either detected and prevented or managed if they occur before being detected. Therefore, the various offices that will be assigned to every person incharge will remain open for the period of time the event will be occuring. This is why, there will be extended teams in every fucntion to ensure availability at all times. In case of any emergency, all the stadium doors will be opened to allow quick exit from the gounds. The anticipated exit rate will allow evacuation of seven thousand spectators every minute which translate to sixty thousannd spectotors within eight minutes. This is acceptable by all standards. Those who will exit the stadium will be required to assemble at an advertised site 500 metres form the statdium to ensure safety.
According to Cornelissen, Bob and Swart (2011), Legacy is defined as a benefit passed to the community to help future generations. Further, the study explained the word sustainability to mean ability to be maintained and supported for survival purposes. Therefore, it is important to note that these are fundamental considerations that were made during initial planning of the event. It would benefit the Kingdom much if this event plants a seed that will be beneficial to the volunteers in their lifetime. Therefore, WWE management has offered to offer athletes with opportunities to become part of their team. This will include full sponsorship for training and developments of talents and skills. In this case, WWE and the sports ministry have entered into partnership to establish a WWE league in the Kingdom that will ensure continuity of the sporting activity. Consequently, the federation has also initiated construction of a dedicated arena in the Kingdom to ensure athletes finds a place to nurture their talents.
The arena will be fully equipped and has permanent coaches to ensure maturity of talents. In other parts of the world, the federation has promised to sponsor a full-fledged arena for very country that will have a participant who shows significant level of talent. Similarly, the federation will continue to offer support for couches and referees around the world to ensure development of these talents. Consequently, the chairman of WWE is set to announce the nest venue for the event which is supposed to be revolving around the world to nature more talents.
Additionally, the federation in conjunction with various governments has offered to continue sponsoring various projects to ensure improved livelihood of societies around the world. Therefore, it is the advice of the federation to ensure that the gifts that will be awarded on the events day will go in the right way to make an investment of a lifetime for the individuals. The federation wishes to offer financial advices for free to any athlete who will participate on the event day on top of the prizes that each will be given.
The above reports have been able to show that it is possible to hold an event of a major nature in Saudi Arabia. However, the financial projections have also demonstrated that this can be conducted anywhere in the world where a sporting activity or any other activity has a good support base. Nevertheless, the report has also demonstrated the immense number of factors that need to be factored and well handled. Therefore, this report acts as a blue print for such events and gives a way forward for such events. By doing little adjustment, there is a possibility of duplicating the scenario in any part of the world.
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