Sample Business Paper on Develop, implement and evaluate a sustainability process suitable to the workplace at Lonsdale Institute.

Introduction:
Lonsdale is a famous Australian institute for providing standardizes and quality education
services to local and foreign students. It was established in 2007, located in central commercial
area of Melbourne, Australia.
Purpose:
. It desires to
 Attain the real development and success by maintaining top ranked portfolio of sources
and services.
 Create a reputation and brand recognition in Melbourne, Australia as a socially,
economically and environmentally responsible education institute
 Be a high level oversees destination
 To win the high level of confidence and satisfaction of students and maintain the standard
of service’s quality.
 Evaluate and assimilate sustainability policy with company policy to decrease the threat
of non compliance
Scope:
Lonsdale located in Tomasetti House, the biggest construction in business area of Melbourne. It
is remarkable as unique and extraordinary evidence of the Ewardian age 'tall-arched, red-brick'
buildings in Melbourne.This city offers various attractions to foreigns such as conveyance,
accommodation, entertainment, recreational activities. Lonsdale uses the first and fifth floor of
the Tomasetti House.
Opportunities:
The first floor is quite interesting as Art Nouveau foliation decoration, horse-shoe arches and
arbian flavor increase the opportunities of Lonsdale in creating customers and market share. .
Problem:
Material used in building is “rough bluesones” which increase the risk of unsafety and
environmental protection which may also attacks the economical sustainability by increasing the
uncontrollable operating g cost
Principles:
Lonsdale works on some principle and standards to serve the society and to attain its own goals
and objectives that are:
 ISO 14001:2004 EMS
 SCM
 Triple bottom line reporting

 Ecological foot printing
 Energy Efficiency Opportunities Bill 2005

List of sources of
information

Consultation with stakeholders

(Goal)

Policy recommendation

1 Energy
(Press, the audience, Interest
groups (NOHSC) , trade
associations and Electricity or
energy department and other
relevant government
authorities(SV))

The pressure on stakeholders in
respect of cost, supply, demand,
intensity, efficiency and
effectiveness of energy resource
were asked

 Monitoring and assessing the
energy demands
 Usage of Renewable and
other energy sources like
nuclear power
 Promoting efficiency and
optimization of Energy.

2 Water
Community group and
Australian water supply
authorities

The type of powers and influence of
water supply authorities over supply
of water source.

 Water management strategies
for fresh water utilization
 Consumption of recycled
water

3 Waste
(EPA authorities, Project team,
managers, labors and senior
executives )

What are the duties and roles of
stakeholders involve in absorbing of
waste? Their views about waste, its
utilization and impact on society and
environment

 Eco-design
 Refinery and recycle plans

4 Purchasing
(Suppliers, manufacturers,
project managers, supervisors,
lenders, investors, funding
bodies and analysts)

Query about the inputs, the
budgeted amount and cost, type of
purchases, timely and uncertain
purchases is made from
stakeholders

 Assets Smart Purchasing
 Cost effective Purchases
 Sustainability Compacts
 Green office guide

5 Education
(Teaching & administrative
staff, Students and other
clients)

What particular demands, desires or
expectations connected with this
project
What type and extent of monetary or
emotional attachments do the
stakeholders have?

 Trained staff
 Flexible and diversity in
environments
 Career development
opportunities

Implementation plans

To achieve the policy positions outlined above, a series of procedures and management
plans have been put in place.

List of resources Implementation plans
Energy

 Optimization of assets to seek potential of efficiency in energy resource
 Use of renewable energy sources
 Evaluate the risk management and seek opportunities
 Greenhouse gas emissions management

Water  Water management by reducing usage of fresh water per unit
Waste  Reduction in intensity of waste and work life cycle evaluation
Purchasing  Product stewardship
 Green Purchasing

Education  Maintaining standard and quality of service.
 Innovative and creative ideas development

STAGE 2 – Implementation
Create a presentation to promote the proposed sustainability strategy that includes information on
the following:

List
of resources

Benefits of the
programme including
expected outcomes

Activities to be
undertaken

Roles and responsibilities Associated
procedures (including
recording systems)

Energy  Enhanced
operational and
financial
outcomes and
competence
 Increase the
assets value
 Minimize the
cost of
operations
 Reduces
greenhouse gas

Lonsdale should utilize
those methods that
have potential to
energy efficiency such
as:
 Use of gas
fired boilers is
better option
than coal fired.
 Stainless
materials like
cobalt
rechargeable
batteries

It is responsibility of
Lonsdale
 to use such
materials that
promote the
efficiency of energy
 Assist interest
groups by providing
useful information
 Developing other
sources rather than
exploiting fossils
fuels

 Fuel switching
 Usage of
unpredictable
speed drivers
rather than
fixed drivers
 Installation of
more vessels
for heat
recovery and
avoiding
retrofitting
 Lighting Up
gradation

Water  Proper
maintenance of
Fresh water
keeps the
environment
and society
clean, safe and
healthy.

The budget on supply
and demand of water
should be effective and
up to date.

It is responsibility of senior
executives and authorities
for proper water
management system

 Process
monitoring
 Assess the
whole
workplace life
cycle

Waste  Getting a
certificate or
license to
operate and real
growth
verification
 Minimize the
operational risks

 Product life
cycle
assessment
 Up to date to
changes in
climate
policies
 Product
stewardship

Disposal of wastes instantly
overcome operational
expenses and ultimately
results in sustainability gains.

 Reuse of
disposed
material
 Zero waste
 Waste
excahnges

analysis

Purchasing  Enhanced
attraction and
maintenance of
our labor force
 Availability of
diversified
portfolio

The Lonsdale should also focus on employees
and student interest, eg.
 Attractive salary package
 Transport facility
 Improved working conditions

 It is responsibility of
organization to
provide healthy and
secure workplace.
 Employees learning
and training
programs,
 Providing a
reasonable and
non-discriminatory
environment

 Make
estimation of
purchases by
keeping in
mind SCM.
 Deliver product
to point-of-use

Education  improved
capability to
deliberately plan
for the longer
tenure
 improved brand
recognition and
status
 competitive
advantages

 Assessment of
clients’
demands,
needs and
expectation
 Analyze the
trends in
society e.g.
new rules or
law, latest
techniques
adaption

 It is responsibility of
an organization to
match its business
strategy with
commitment
towards
environment and
society.
 This helps in
winning the faith,
confidence of
audience.

 Positive
interdependence
 Survey and
feedbacks

Continuous improvement plans and inclusions
ELEMENT PERFORMANCE CRITERIA

1. Continuous improvement
planning

 Installation of plants and recourse
efficient items
 Audit and compliance with
commitments

2. Monitor and review performance Different measures and practices are
planned to achieve zero waste, improved
efficiency of water and energy, cost effective
purchasing and quality services.

3. Provide opportunities for further
improvement

With time, the performance is compared
with goals and emerging trends, which
sometimes gives more dimensions of
growth

STAGE 3 – Evaluation and Review

Review the implementation of the sustainability policy and procedures in the workplace and
provide a report to key personal on the following:

List
of resources

(A) Documented outcomes (B)Summary evaluation
(achievement
/ non achievement)

Energy Plan Status Due date Outcomes
 Green house Emissions In process 2-4 years Much attentions,
techniques,
participation and
investment is
needed to achieve
full efficiency
energy resource.

 Use of renewable energy
sources

implemented

 Optimization of assets to
seek potential of efficiency
in energy resource

On beginning
stage

Water Water management by reducing usage of
fresh water per unit

Implemented Achieved

Waste Reduction in intensity of waste and work life

cycle evaluation

In process — More investment is
required

Purchasing  Product stewardship
 Green Purchase Guide
 Resource Smart Purchasing

To some extent 1-3 years

Reduction in cost and
value added assets

Education  Maintaining standard and
quality of service.
 Innovative and creative ideas
development

implemented Achievement

List
of resources

(C) Continuous improvement report
based on trends identified

(D) Suggestions for improvements and

modifications

Energy Less carbon intensive materials are in

trends to

Much investment and improved technologies
are required

Water Water reusable techniques Proper Allocation of water supply
Waste Reuse the waste(paper, mugs and other

disposals)

Avoid usage of non-recycled paper
Purchasing Assets Smart Purchasing Use long lasting and durable items rather

than disposable items.
Buy products demanding less packing

material.

Education Diversity in courses offered in Lonsdale Arts, architecture etc subjects or diploma

should also be offer

STAGE 4
Read the attachment Activity reference guide and write a summary in your own words (80-100
on each) defining the following:
 Ecological foot printing
 Energy Efficiency Opportunities Bill 2005
 Global Reporting Initiative
 Green office program
 Green purchasing
 Greenhouse Challenge Plus (Australian government initiative)
 ISO 14001:2004 Environmental management systems life cycle analyses
 product stewardship
 supply chain management
 sustainability covenants/compacts
 triple bottom line reporting
Ecological Foot printing:
The term Ecological Foot printing refers to the measurement of human activities in an
environment. It is estimation of total amount of land and water consumed to support human’s
lifestyle and absorb the wastes by human. In simple way, it is a sum of area (e.g. forests, seas,
grass, livestock etc) consumed every year. The 2007 Globally ecological foot prints reports
highlights the scarcity of natural capital over human consumption or needs: human activities in
an environment is more than the earth’s capacity as resources are rapidly depleted, degraded and
destructed. Such human activities impact can create serious environmental issues in future as
natural resources has been consumed 1.5 times as fast as environment can regenerate it. The
world should follow the Australian techniques and procedures in optimal utilization of resources
in fulfilling human needs and absorbing the wastes. Australia ecological footprints depict the
picture of efficient and effective utilization of natural capital.
Energy Efficiency Opportunities Bill 2005
This bill presents the frameworks to promote the energy management and improve the efficiency
of energy resource. Both types of environmental and economical measures could be used to
improve the efficiency of, most important resource, energy required in supporting personal and

business requirement. As per survey, 80% of energy is consumed by business sector which
affects the supply of energy towards other sectors. So Government released its notice to secure
the environmental and economical energy sustainability. The Australian Govt also started
different voluntarily programs for industries to develop energy efficiency methods such as
EEBP. Under this bill, the framework covers the registration of company, its department, energy
efficiency assessment and outcomes (Publicly reported). All large energy users (using more than
0.5 PJ energy) would assess their investment and operations in respect of energy to analyse the
potential for improving energy efficiency. They would be liable to comprehensive report their
outcomes of their energy efficiency assessment so that decision and plans can be made according
to useful information to protect the interest of all users.
Global Reporting Initiatives:
To standardize and monitor the environmental, economical and social sustainability report
practice, GRI has developed the sustainability frameworks for all companies and business. The
sustainability report also presents the business’s objectives, values and, a link of strategies and its
commitment of social, environmental and economical sustainability policy. Such sustainability
reports increase the audience confidence towards a business as it shows a clear picture of an
organization’s values, working and contribution towards society. GRI is a non profit
organization, works in collaboration with many professionals, stakeholders and public groups to
make flexible and feasible frameworks for all organizations. There is decentralized structure of
GRI, with central and different regional offices.
Green Office Guide:
Green Office Guide promotes environmental sustainability by promoting the usage of green
office equipments which reduces the cost and improve the energy efficiency. This guide helps
you in making optimum choice in purchasing the equipment by keeping in mind the greenhouse
gas emissions. By using office equipments, it saves 50 trees and reduced the paper consumption
by recycling, enhances the staff morale, improved productivity and controls the operating costs.
The government and other authorities related to energy efficiency and national appliance has
included this green office as a part of their practice in creating environmental sustainability.
Green Purchasing:

The purchase of any product affects the environment and consequently on interest of users in
lifetime of a product. The selection of product regarding its purchase, consumption or disposal of
product might impact the natural surrounding positively or negatively. So Green purchasing
suggests that while making purchase, think about whole lifecycle of a product such as the type of

raw material used, toxicity at any stage, recycle material used, if any, quantity of packing
material used etc. It suggests the purchase that product that is less hazardous or low impact on
environment and wellbeing of society. It doesn’t bind to greenest product but greener product
that fits the sustainability policy and needs of an organization.
Green house Challenge Plus:
In 1995, a joint initiative was taken by government and industry to promote and support the
green house management, measurement and control of emission and cooperating with
government in useful information sharing. It was a voluntarily initiative, approximately 700
businesses took part in Green house Challenge Plus, which results in reduction in gas emissions
to great extent by adapting new technologies, fuel switching and cost reduction energy
efficiency.
ISSO 14000: 2004 Environmental management system life cycles Analyses:
An EMS describes all those methods and strategies to control the impact of organization
activities. Under this system, the impact of each activity is reviewed. This system has lots of
advantages: ecological footprints reduction, increasing efficiency of resources, reduced
environmental impacts. EMS further can also be helpful in greenhouse emissions reduction and
improved energy efficiency. The below ISSO 4001 standard is summarized, which is used in
Australia to maintain EMS covering all requirements.
ISSO 14001: 2004 international standards for environmental management systems:
This standard is flexible and dynamic which guide all type of organization in creating healthy,
safe and clean environment. It doesn’t specify the particular environmental targets or techniques
to achieve them but gives an idea how to implement the environmental sustainability practice.
According to ISSO 4001, every organization while maintaining or developing EPS should fulfils
these requirements: Develop an environmental policy, assess the impact of products, develop
environmental targets and goals, implement the plan to attain those targets, monitor and make
changes accordingly, and at last stage the overall process of EPS is reviewed or checked by
management. For audit and compliance, an independent body gives certificate and verified that
firm to be environmental sustainable.
Product stewardship:
This approach promotes the practice of keeping product in such a manner that results in low
impact on safety, health and natural capital in an environment. It is actually about keeping a
balance of low impact of different products and services. As every product has its own roles and

effects, but it should be maintained properly that helps the firms in developing EPS. It means an
organization should check the positive and negative impact by repeating the lifecycle of all its
products and services.
Supply Chain Management:
Supply chain management is an importance practice that decides the place and capacity of an
organization in a competitive marketplace. The competitiveness of an organization is not only
based on quality of a product but effective and efficient supply chain management as it increase
the value of assets. Supply chain management is process of planning, assessing, implementing
and controlling the flow of inputs (information, raw materials, semi products etc) from
manufacturing of products to distribution of products to ultimate customers. Managers,
employees or external supply chain experts are responsible for such integrated approach to
control different stages in life cycle of a product.
Sustainability covenants and compacts:
Sustainability covenants and compacts are agreements between EPA, businesses or group of
businesses to create and develop such programs, strategies or methods which results in improved
efficiency in resources and low impact on environment. In sustainability covenants, the industry
or a firm or businesses enters voluntarily, which supports and contribute in all assessments and
their outcomes. An innovative, diversified and creative approach is required to create an
economical, environmental and social sustainability by making either a product or overall
business strategy.
Sustainability covenants is a holistic approach which suggests that a product’s full life cycle
should be reviewed: the assessment of sustainability of product from its manufacturing to end
user. Due to awareness of environmental pressures, the consumer desires the product which
utilize less or optimum usage of natural capital, so an organization should focus on every aspect
of product and its activities with regard to sustainability in future.
The Triple bottom Line reporting:
The triple Line reporting is a new way of estimating the performance and real growth of an
organization. Generally, the business’s performance or growth is calculated by subtracting its
cost (Financial, operating and investment) from its revenues generated from sales. Means,
performance or success is measured in monetary terms. But this practice shows the interest of a
firm rather than commitment of firm towards its society. So this reporting suggests three
elements to estimate the performance or growth of an organization e.g. environmental, social and
economical performance. The economical performance can be calculated in financial terms by
using accounting or by analysing the net worth of a business. The environmental performance of

an organization refers to measurement of the impact of whole organizational activities on natural
surroundings and resources. If an organization is engaged in producing such product that creates
hazardous damages to environment then, its performance is not considered good. The social
performance of an organization is a qualitative term, which measure or estimate the impact of an
organization on both inside and outside the organization. The social performance element
ensures that no exploitation or harm is given to any person of society. This report ensures that
business is growing because the business is not engaged in any activity which affects the
economy, society or environment globally.