The ethical decision made was when I decided to defy instructions of my supervision who wanted to push a product despite test results revealing that it did not meet quality standard. Our company had clinched a lucrative contract of supplying products to a multinational organization. As a standard procedure, the products must pass through quality testing to ascertain whether they meet the quality. Unfortunately, the products failed the test. I reported to my supervisor who insisted that substantial investment had been made on the products and the client was eagerly waiting for the product. I defied the order and even reported the matter to senior management.
Theories Supporting Decision
Deontology ethical theory informed my decision because people should always adhere to their duties when making decision. At the end, upholding my duty of ensuring quality is considered ethically correct. Similarly, utilitarian ethical theories supported my decision having considered the likely consequences if I allowed the product to proceed having failed the test. Experts opine that theories require one to consider the act that yields the greatest benefits when making decisions, this is what is considered ethically correct (Evi, 2012).
Problem Solving Methodologies
The methodology to use in solving the dilemma will require gathering information why the product might have failed the test. Then, we look at the parties affected and ascertain the magnitude of the problem and how they are likely to be affected. Further, the need to consider the ethical issues in question, identifying fundamental principles affected, referring to internal procedures and consider alternative sources of action before the actual decision of resuming production is made.
Impacts of Ethical Theories on Decision Making
Ethical theories are fundamental in decision making because they allow people to evaluate issues based on their beliefs, values and attitudes. Studies contend that personal values empower decision making to arrive at a solution after a thorough evaluation and analysis of alternative and how people are likely to be affected by our decisions (Matt, 2016).
Evi Lopez. (2012). A Summary of the terms and types of ethical theories. Owlcation. Available
at: https://owlcation.com/humanities/A-Summary-of-the-Terms-and-Types-of-Ethical-Theories-and-their-Critiques. Retrieved March 31, 2018.
Matt Sweetwood. (2016). The 6-Step method for managing any ethical dilemma. Entrepreneur.
Available at: https://www.entrepreneur.com/article/270909. Retrieved March 31, 2018.