Sample Health Care Coursework Paper on Quality Care in a Healthcare Organization

The healthcare organization has experienced a decline in the quality of patient care in the past one months. The Chief Executive Officer has demanded an internal examination that is centered on the increased number of patient complaints.  The quality of patient care provided by healthcare facilities and organizations among other providers is the foundation of any effective healthcare organizations.  Providing an appropriate care at the right time in the right place is the main objective of this healthcare organization. Attaining this objective can be challenging as the organizations does not have quality controls. Therefore, it is significant to ensure a compliance and oversight that are vitally needed. This healthcare organization is devoted to working with federal representatives, controllers, and research organizations to establish policies and measures to create an atmosphere in which patient quality of care can be developed and enhanced.    

Quality Initiatives

The Quality Improvement Committee offers oversight of the facility’s quality and performance development activities. According to Teitelbaum and Wilensky (2013), incorporating of such a committee in an organization is important in upholding the quality of the care offered to patients. The three main quality initiatives instigated within the organization aimed at developing the quality of care for patients are safety, patient-focus, and technological incorporation. Deployment of skilled nurses and training facilities will also be essential in ensuring safety and quality activity for the organization to increase the reduced nature of patients. The exceptional attendants would offer careful consideration on handling the patients using the suitable information and understanding about the medications besides other critical exercises as far as patient’s consideration is concerned (Yoder-Wise 7). Moreover, better handling and therapeutic services by talented employees would uphold the buoyancy and trust of patients to enhance their well-being and recuperation.

Patient focus will incorporate elements of responsibility and accountability. The establishment of social responsibility in the provision of health care services association will enlarge the obligation of all the hospital personnel individuals towards enhanced treatment and consideration of the patients. Enhanced health care provision through innovation, for instance, symptomatic and counteractive frameworks would improve quality care provision at the facility. Technological advancement has become the order of the day and its incorporation is important in the health care setting to ensure the provision of better health care. 

Healthcare Cost Reduction Aspects

According to Teitelbaum and Wilensky (123), regulating or decreasing healthcare spending does not automatically mean that quality should be curtailed. Therefore, it is significant if establishments can attain a balance between expenditure and quality. Several approaches would be commended as a way to moderate spending while preserving quality care. The common approach is ensuringquality in a free-market as opposed to single payersystem. Generally, quality relies on several factors, but key is having well-informed, caring providers who have a comprehensive understanding of precautionary, diagnostic, and therapeutic approaches and the bond amongst their application and enhanced health outcomes (Teitelbaum and Wilensky 124). For this objective to be attained, healthcare providers along with the organization must appreciate the several payer systems, free market versus single payer systems.

It is important for the organization to note that quality in a free market healthcare system and a single payer government system have separate dissimilarities.

Common Law Quality Initiatives

According to Teitelbaum and Wilensky (152), the common law entails the requirements premised on the traditions and customs of a society.  These common laws are significant in guaranteeing quality in healthcare provision. Several corporate laws are considered as common law quality initiatives in the in 21st century among healthcare organizations. The first law is exercising the duty of care in good faith. This law emphasizes that regardless of the nature of the matter at hand, there must be a proper financial advantage to a healthcare practitioner or individual involved in providing care. Moreover, the law examines whether the matter describes taking advantage of the health providers. The second law requires exercising duty of care with the level of care a normal sensible person would in similar situation provide. The law emphasizes the vitality of due conscientiousness for health care providers in handling and providing treatment and healthcare to all patients. The other common law initiative is exercising duty of care in a manner that exemplifies rational actions in the best interests of the individual and the health facility or organization. The principle examines whether the actions of the health providers are in line with the best interests of the health organization or otherwise.

Significance of healthcare quality

The significance of healthcare quality for the healthcare organization and patients is fundamental. There are different definitions of quality healthcare that have been put forth by different scholars. According to the Institute of Medicine (IOM), healthcare quality is the extent to which health services for persons and populations enhance the possibility of desired health outcomes and are constant with contemporary proficient. In all healthcare settings, better-quality patient health outcomes results in required outcomes, for instance, lessened transience and indisposition contributing to the apprehension of better efficiency at the workplace. The importance of healthcare quality exemplifies prevention of costs related to poor consequences, process mistakes and failures. Incompetent systems contribute to increase in costs, an element that escalates mistakes thereby causing rework. On the other hand, healthy personnel contribute to the attainment of consistent and rationalizes procedures that are reasonably priced in maintenance. The obligation to quality healthcare results in enhanced communication within the internal and external sections of the organization, for instance, underwriters, public and civic communities. Effective quality healthcare strategies result in a stability of productivity, adeptness, and quality. Integration of these elements contributes to the accomplishment of organizational objectives.

Protect patient information

In health care facilities or settings, ethics are appreciated as part of patient care. The practices of health employees replicates how moral and ethical values are being appreciated to deliver empathetic care. At present, the model of confidentiality in health care settings is highly deliberated. It contemplates that whether patient’s private information should keep in secret or shared among the healthcare practitioners for better quality improvement, study research or assessment purposes. Discretion in the health care setting implies that an agreement occurs to safeguard information shared between a patient and a health care provider, except explicit permission is granted to share that data. In this regard, confidentiality resolves that health care professionals should safeguard the patient information from exposure. Protecting patient information is obligatory for all healthcare organizations. The format of a procedure to safeguard patient information or data based on the principle of every single lawful requirement is key, which can be possible through the devotion of the administration of the healthcare organization. In this regard, the association has a duty to make a record division that would collect information of patients and then enter it in an electronic structure with protected a secret key. The Health Insurance Portability and Accountability Act (HIPPA) of 1996 is a state act that established ideals of confidentiality and protection of patient information (Teitelbaum & Wilensky 205). All healthcare organizations in this effect must have a strategy in place to safeguard patient information that conforms to all legitimate requirements. Healthcare employees, on the other hand, have an obligation to protect patient records from unsanctioned access. The following strategy sketches the development to protect patient information at Medicare Healthcare System:

The first phase entails the preparation stage where there is confirmation of a “Covered Entity” identity. This is followed by a provision of a leadership structure that accentuates the importance of protecting patient health information. Thereafter, the documentation of processes, outcomes, and actions on the security measures are put in place. The second phase involves risk analysis and action plan, which entails undertaking security risk inquiry. After the analysis, development of an action plan that addresses the susceptibilities and threats on the basic security measures are ensured. The next stage encompasses risk management, which entails management and extenuation of risks, protection of patient information through educating and training the employees, communicating with patients and appraising business associate agreements. The last phase is meaningful use, which is a procedure would confirm the progress of protecting patient information after undertaking a security risk examination.

Quality healthcare is a significant factor that impels the success and development of organizations, particularly healthcare organizations. A comprehensive consideration of healthcare models attunes quality healthcare provision. The existence of common law initiative in the 21st century illustrates the application of the decrees in healthcare organizations. Moreover, the need to protect patient information echoes the prerequisite to warrant that patient health records and data is not accessible by wrong sources. Healthcare plays an important role in the lives and survival of all people and healthcare organizations should, therefore, uphold quality healthcare provision.


Teitelbaum, J. B., & Wilensky, S. E. (2013). Essentials of health policy and law (2nd ed.).

Burlington, MA: Jones & Bartlett Learning.

Yoder-Wise, P.S. (2013). Leading and Managing in Nursing. USA: Elsevier Health Sciences.