Management Article Review Paper on Hospital Management

Hospital Management

The maintenance of schedule is important to every part of one’s life. The schedule allows for the better functioning of one’s resources. Individuals use this technique, and so do organizations. Companies and hospitals use different scheduling techniques to increase their efficiency. The aim of this paper is to analyze two hospitals, Hospital A and Hospital B, in Alexandria that use two different scheduling systems. Furthermore, determine whether there is any difference in the calculations and the time saved in the processes used for the scheduling in the hospitals.

Hospital B uses the hourly block system in the scheduling of patients. The schedulingis based on the arrival times of the patients and the urgency of their emergencies. Furthermore, the scheduling took into account the fact that there would be some patients that were returning and others were new cases. The block size used in the scheduling process was eight patients per hour. This size is one that would allow for better control of one’s time and allow for the doctor to have a block of time that would allow for relaxation.

Hospital A had a waiting time of at least 18 minutes for new patient. Thus making it have a reduced waiting time as compared to Hospital B that had 2-3 more minutes in its waiting time. This is because the standard patient scheduling process allows for the quick attention to the new patients as they arrive (Zaghloul & Abou El Enein, 2010). The quick response makes the standard scheduling system better than the hourly-block system. However, this is based on the fact that the system pays attention to the new customers because they would allow for more reach in the customers.

With the system having a punctuality time that is 28.5 minutes, the system can increase the number of patients that are tested in a particular block by increasing the speed at which the doctor treats the patients. This method comes into play provided the hospital increases the number of offices that the patients go through before reaching the physician for treatment. This allows for the patient to receive the best treatment as assessed by the other offices. This gives the physician an easier task when it comes to the treatment process of the patients. This does not affect that physician’s idle time in any way but increases the number of people that are treated in a block(Zaghloul&Abou El Enein, 2010).

To reduce the access time between the physicians and the patients, the hospital will need to increase the number of offices that would be between the patient and the doctor. This will increase the proficiency of the hospital by having the patients evaluated by the nurses and determine whether their ailments or emergencies require a doctor’s attention or would be better off taking a prescribed drug.

The second suggestion would be to have a computerized system where the patients can have their ailments determined by an online system that gives them a provisional analysis of their ailments and the possible solutions. This will give the hospital a clear view.

References

Zaghloul, A., &Abou El Enein,. (2010). Hourly-block and standard patient scheduling systems at two private hospitals in Alexandria. Journal Of Multidisciplinary Healthcare, 225. doi:10.2147/jmdh.s15068